Terms and Conditions

Terms and Conditions

Effective date: October 01, 2026
These Terms and Conditions (“Terms”) govern your use of the Dynamic Property Group website at www.Dynamicpropertygroup.com, the homeowner portal, and any online tools we provide (together, the “Site”). “Dynamic Property Group,” “we,” “us” and “our” refer to Dynamic Property Group LLC. By using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

1. About our services

Dynamic Property Group provides management services to homeowner associations and other common-interest communities. The Site gives general information about our company and lets homeowners, board members and prospective clients communicate with us.
Our management services are governed by a separate written management agreement between us and each association. Nothing on the Site creates a management contract, and using the Site does not make you our client. We act as the agent of each association’s board. Decisions about rules, assessments, fines, architectural approvals and enforcement are made by the association’s board under its governing documents.

2. Eligibility

You must be at least 18 years old to use the Site, create an account or make a payment.

3. Portal accounts

Some features require an account. If you create one, you agree to:

  • Provide accurate information and keep it current
  • Keep your login details confidential
  • Tell us promptly if you suspect unauthorized use of your account

You are responsible for activity that takes place under your account. The portal may be operated by a third-party software provider, and that provider’s own terms may also apply.

4. Online payments

You may be able to pay assessments and other association charges through the Site. When you do:

  • Payments are processed by third-party payment processors, who may charge a convenience fee. Any fee is shown before you confirm the payment.
  • Assessments and charges are owed to your association, not to Dynamic Property Group. We collect them on the association’s behalf.
  • A payment is not considered received until it has been successfully processed. You are responsible for entering correct payment details and for allowing enough time before a due date.
  • Late charges, interest and collection costs are set by your association’s governing documents and applicable law. A returned or failed payment may result in additional fees.
  • If you believe a charge on your account is wrong, contact us in writing. Your association’s dispute procedures and applicable law govern how billing disputes are resolved.
5. Requests and submissions

You may use the Site to submit maintenance requests, architectural applications, violation reports and other forms. Submitting a request does not mean it has been approved or that work will be performed. Requests are handled according to your association’s governing documents, its board’s decisions and our management agreement.
The Site is not monitored around the clock. For a life-threatening emergency, call 911. For urgent property emergencies, call our emergency line at [phone number].

6. No professional advice

Content on the Site is general information only. It is not legal, financial, tax, insurance or real estate advice. Your association’s governing documents and applicable law always control. Please consult a qualified professional about your own situation.

7. Association documents and records

We work to keep documents and account information on the Site accurate and current, but the association’s official records control if there is any difference. Requests for resale, escrow or lender documents may carry fees, as permitted by law and disclosed at the time of the request.

8. Acceptable use

You agree not to:

  • Use the Site for any unlawful purpose
  • Access another person’s account or information without permission
  • Submit false, misleading, harassing or defamatory content
  • Upload viruses or other harmful code, or interfere with the Site’s operation
  • Copy, scrape or harvest data from the Site by automated means
  • Use owner or resident information obtained through the Site for marketing or any purpose unrelated to association business
9. Intellectual property

The Site and its content, including text, graphics, logos and design, belong to Dynamic Property Group or its licensors and are protected by copyright and trademark law. You may view and print content for your personal, non-commercial use. Any other use requires our written permission.
When you submit content to us, such as messages, photos or forms, you give us permission to use it as needed to respond to you and to manage your association.

10. Electronic communications

By using the Site or giving us your email address, you agree that we may send you notices and other communications electronically, where the law allows. Some association notices must be delivered in a specific way under state law, and your delivery preferences for those notices are handled separately. Text messages are governed by our SMS Terms and Conditions.

11. Third-party links and services

The Site may link to websites or services operated by others, such as payment processors, portal providers and vendors. We do not control them and are not responsible for their content, security or practices.

12. Fair housing and accessibility

Dynamic Property Group supports equal housing opportunity and complies with applicable fair housing laws. We are committed to making the Site accessible to people with disabilities. If you have difficulty using any part of the Site, contact us at info@dpghoa.com or 714-745-0353 and we will help you.

13. Disclaimer of warranties

The Site is provided “as is” and “as available.” To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that the Site will be uninterrupted, error-free or secure.

14. Limitation of liability

To the fullest extent the law allows, Dynamic Property Group and its owners, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Site. Our total liability for any claim relating to the Site will not exceed one hundred dollars ($100). This section does not change our obligations under any management agreement.

15. Indemnification

You agree to defend and hold harmless Dynamic Property Group and its owners, employees and agents from claims, losses and expenses, including reasonable attorneys’ fees, that arise from your misuse of the Site or your violation of these Terms.

16. Suspension and termination

We may suspend or end your access to the Site at any time if you violate these Terms or if we need to protect the Site or its users. Ending your access to the Site does not change any amounts you owe your association.

17. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Before filing any claim, you agree to contact us and try to resolve the matter informally for at least 30 days. Any legal action relating to these Terms or the Site must be brought in the state or federal courts located in Orange County, California.

18. Changes to these Terms

We may update these Terms from time to time. We will post the revised version on this page with a new effective date. Your continued use of the Site after a change means you accept the updated Terms.

19. General

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. These Terms, together with our Privacy Policy and SMS Terms, are the entire agreement between you and us regarding the Site.

Contact us
If you have questions about these Terms, please contact us:

Dynamic Property Group Corporate Office

5500 Bolsa Avenue, Suite 201
Huntington Beach, CA 92649
Phone: 714-745-0353
Email: info@dpghoa.com

Satellite Office

360 W. Ocean Blvd.
Long Beach, CA 90802
Phone: 714-745-0353
Email: info@dpghoa.com