Privacy Policy

Privacy Policy

Effective date: October 01, 2026
Dynamic Property Group (“Dynamic Property Group,” “we,” “us” or “our”) respects your privacy. This policy explains what information we collect, how we use and protect it, and the choices you have. It applies to our website, www.Dynamicpropertygroup.com (the “Website”), our homeowner portal, and any communication you have with us by phone, email, text message or in person.

Our privacy principles

• We collect only the information we need to serve you and the associations we manage.
• We never sell or rent your personal information.
• We keep your information only as long as we need it for business, legal or association record-keeping purposes.

Information we collect

Information you give us. When you contact us, request a proposal, create a portal account, make a payment or do business with us, we may collect:

• Your name, email address, phone number and mailing address
• Your property address, association name and account details
• Payment information, which is handled by our secure third-party payment processors
• Messages, requests, maintenance reports and documents you send us
• For job applicants, the details in your application

Information we receive as a management company. When an association hires us, the association or its prior manager may give us owner records. These can include owner contact details, assessment balances, payment history and records of rule violations. We use this information only to manage that association on its behalf.

Information collected automatically. When you visit our website, we and our service providers may automatically collect technical details. These include your IP address, browser and device type, operating system, the site you came from, the pages you view, and the date and time of your visit. We use this to understand how the Website is used and to improve it.

Cookies and similar technologies

Our Website uses cookies and similar tools so the site works properly, remembers your preferences, and lets us measure traffic with analytics services such as Google Analytics. You can block or delete cookies in your browser settings. Some features of the Website or portal may not work correctly without them.

How we use your information

We use your information to:

• Respond to your questions and requests
• Provide management services to the associations we serve, including billing, collections, maintenance, meetings, elections and homeowner communications
• Process payments and keep accurate account records
• Operate and secure our Website and homeowner portal
• Send you service messages about your account, your community or our business relationship
• Send newsletters or promotional messages, but only with your consent
• Evaluate job applications
• Comply with laws and regulations, including state laws that govern homeowner associations, and respond to lawful requests such as subpoenas or court orders
• Protect the rights, property and safety of our company, our clients, homeowners and others

How we share your information

We do not sell, rent or trade your personal information. We share it only in these situations:

• With the association you belong to: We share owner and account information with your association’s board and authorized representatives, as needed to manage the community.
• With service providers: We share information with vendors who work on our behalf, such as payment processors, portal and software providers, IT support, mailing services, accountants and auditors. They are contractually required to protect your information and use it only for the services they provide to us.
• When the law requires it: Some association records must be made available to members or others under state law, such as California’s Davis-Stirling Act. We also disclose information when required by a subpoena, court order or regulation.
• To protect rights and safety: We may disclose information when we believe in good faith that disclosure is needed to protect the rights, property or safety of our company, our clients or others.
• In a business transfer: If we merge with, are acquired by or transfer our business to another company, your information may be transferred as part of that transaction. It will remain subject to protections like those described here.

Text message consent: We never share your mobile number or text message opt-in consent with third parties for their own marketing purposes.

How we protect your information

We use reasonable administrative, technical and physical safeguards to protect your information. These include encrypted connections, restricted access and secure payment processing. No website or storage system is completely secure, however, so we cannot guarantee absolute security. If a data breach affects your personal information, we will notify you as the law requires.

How long we keep information

We keep personal information only as long as needed for the purpose it was collected, or as required by law, accounting rules or association record-keeping requirements. When we no longer need it, we securely delete it or make it anonymous. When a management contract ends, association records are transferred to the association or its new manager as the contract and the law require.

Your choices and rights

• Marketing messages: You can unsubscribe from marketing emails at any time using the link in the email, or by contacting us. We may still send you service-related messages about your account or community.
• Access and corrections: You may ask to review or correct the personal information we hold about you by contacting us.
• Portal account: You can update your contact details and communication preferences in the homeowner portal.

Your California privacy rights

Depending on your circumstances, California residents may have additional rights under the California Consumer Privacy Act (CCPA). These include the right to:

• Know what personal information we collect about you and how we use it
• Request deletion of your personal information, subject to legal exceptions
• Correct inaccurate information
• “Opt out” of the sale or sharing of personal information (we do not sell or share personal information)
• Receive equal service, without discrimination, for exercising these rights

To make a request, contact us using the details below. We will verify your identity before responding. Under California’s “Shine the Light” law, you may also ask whether we have shared your personal information with third parties for their direct marketing purposes. We do not.

Children’s privacy

Our Website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.

Third-party websites

Our Website may link to other websites, such as payment portals, vendor sites or local government resources. We do not control those sites and are not responsible for their content or privacy practices. Please review their privacy policies before sharing information with them.

Changes to this policy

We may update this policy from time to time. When we do, we will post the revised version on this page and update the effective date above. If a change is significant, we will provide additional notice where appropriate.
Contact us
If you have questions about this policy or how we handle your information, please contact us:

Dynamic Property Group Corporate Office

5500 Bolsa Avenue, Suite 201
Huntington Beach, CA 92649
Phone: 714-745-0353
Email: info@dpghoa.com

Satellite Office

360 W. Ocean Blvd.
Long Beach, CA 90802
Phone: 714-745-0353
Email: info@dpghoa.com